Is this Palmstone Retreat pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Palmstone Retreat?

Check-in time for Palmstone Retreat starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Palmstone Retreat have a swimming pool?

Yes, this Palmstone Retreat has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palmstone Retreat?

Best-rates for the Palmstone Retreat starts from $230 per night with includes Security/Safety, Fireplace/Heating, Child Friendly, Wellness Facilities, Guest Services, Air Conditioner, Pool, View, Transportation/Shuttle, Sports/Activities, Restaurant, Entertainment, Breakfast, Parking, Balcony/Terrace, Accessibility, Internet, TV, Wheelchair Accessible, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palmstone Retreat a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palmstone Retreat wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palmstone Retreat is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palmstone Retreat?

Based on the information reported by the owner or manager, the Palmstone Retreat indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palmstone Retreat?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Palmstone Retreat | Hotel in Kitulgala

| 9.1 (63 Reviews) | 2 Bathrooms 6 Guests

Hotel in Kithulgala, Kitulgala

Located in dense rainforest of Kitulgala, Palmstone Retreat offers the benefits of an outdoor swimming pool, a waterfall and a spectacular view of nature. Free WiFi access is available throughout the property. The spacious and bright air-conditioned rooms have flat-screen cable TV and seating area with sofa. The attached bathrooms come with free toiletries, a hairdryer and shower. Rooms also have the option of a private plunge pool and sauna or a spa bath and private deck. Guests can enjoy water rafting and bird watching at the property. The area is popular for canoeing. The restaurant offers both international and local cuisine. Guests can enjoy a romantic dining experience on the private deck overlooking the waterfall. Room service is available. Nuwara Eliya is about 50 mi from Palmstone Retreat. The Bandaranaike International Airport is about 93 mi from the property.

Palmstone Retreat is located in Kitulgala.

This 6 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Fireplace/Heating, Child Friendly, and several others. This is a 5 star rated property and has over 63 reviews with the average score of 9.1 . Coming to Kitulgala and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 6 Bedrooms Hotel if you want to learn more about this place in Kitulgala. These details are authentic, as they are provided by our partner, booking.com.

This Palmstone Retreat in Kitulgala is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Palmstone Retreat”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Facility Overview

Breakfast

Special diet meals (on request)

Breakfast in the room

Snack bar

Restaurant

Kids' meals

Parking

Parking

Free parking

Parking on site

Private Parking

Accessibility

Raised toilet

Activities

Cycling

Personal trainer

Hiking

Pool table

Locker rooms

Canoeing

Steam room

Hot tub/Jacuzzi

Walking tours

Sauna

Bike tours

General

Non-smoking rooms

Safe

Smoke-free property

Soundproof rooms

Family rooms

Air conditioning

Wifi in all areas

Facilities for disabled guests

Guest Services

Express check-in/out

Shared lounge/TV area

Shuttle service

Room service

Private check-in/out

Daily housekeeping

Lockers

Car rental

Shuttle service (free)

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Garden

Outdoor furniture

Outdoor pool

Outdoor pool (year-round)

Outdoor fireplace

Sun deck

Security/Safety

CCTV in common areas

Smoke alarms

Fire extinguishers

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Delivered food covered securely

Physical distancing in dining areas

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

First aid kits available

Cashless payment available

Physical distancing rules followed

Spa

Kids' pool

Waterslide

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please note: all rooms are non-smoking, the property does not sell alcohol. guests are free to bring their own, extremely low vehicles like prius may find it hard to navigate the last few miles to palmstone, please note that the property can arrange for a free transfer from the kitugala town. guests who wish to use this facility can contact the property directly.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

8.45

Location:

9.35

Staff:

9.7

Facilities:

8.75

Comfort:

9.17

Cleanliness:

9.23

barry

Jan 24, 2026 08:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Very remote location but we knew that before we booked. If your looking for somewhere to relax away from the hustle & bustle this is the place. Room was extremely clean & bed was sooo comfortable. Staff were very attentive & helpful. When we went to the water fall for a dip Ravi came with us to ensure our safety, he even jumped in with all his clothes on to show me the rock jump. Food was of a very high standard & tasty. Would highly recommend. Only other point i would say is they could do with safety rail to help across the rocks of the waterfall. Must point out we are older travellers so not so nimble.

Negative: Nothing.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite with Jacuzzi and Private Deck Room Type: Suite Room Size: 80 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Shower, Private bathroom, Slippers, Toilet paper, Towels, Body soap, Spa tub, Hairdryer, Toilet, Bathtub, Bidet, Free toiletries General Key access, Carpeted, Fan, Safe, Hardwood or parquet floors, Ironing facilities, Interconnecting room(s) available, Soundproof, Air conditioning, Iron, Trash cans, Private entrance Media & Technology Flat-screen TV, TV, Cable channels, Telephone Activities Hot tub Outdoors Terrace, Outdoor furniture, Outdoor dining area, Balcony Kitchen Dryer, Refrigerator Living Area Dining area, Sofa, Desk, Sitting area Bedroom Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft) View Lake view, View, River view, Garden view Services Wake-up service Accessibility Entire unit located on ground floor Building Characteristics Detached Room Amenities Clothes rack, Drying rack for clothing, Socket near the bed
Suite with Private Plunge Pool and Sauna Room Type: Suite Room Size: 80 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Shower, Private bathroom, Slippers, Toilet paper, Towels, Body soap, Toilet, Hairdryer, Bidet, Free toiletries General Key access, Carpeted, Fan, Safe, Hardwood or parquet floors, Ironing facilities, Interconnecting room(s) available, Soundproof, Air conditioning, Iron, Trash cans, Private entrance Media & Technology Flat-screen TV, TV, Cable channels, Telephone Outdoors Outdoor furniture, Private pool, Balcony, Outdoor dining area Kitchen Dryer, Refrigerator Living Area Dining area, Sofa, Desk, Sitting area Bedroom Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft) View Lake view, Garden view, River view, View, Pool view Services Wake-up service Activities Sauna Accessibility Entire unit located on ground floor Building Characteristics Detached Room Amenities Clothes rack, Drying rack for clothing, Socket near the bed Pool and Spa Pool towels, Pool with a view, Heated pool, Plunge Pool Exclusive services Access to private pool

Room Info

Facilities

Suite with Jacuzzi and Private Deck

Room Type: Suite

Room Size: 80 m²

1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Private bathroom, Slippers, Toilet paper, Towels, Body soap, Spa tub, Hairdryer, Toilet, Bathtub, Bidet, Free toiletries

General

Key access, Carpeted, Fan, Safe, Hardwood or parquet floors, Ironing facilities, Interconnecting room(s) available, Soundproof, Air conditioning, Iron, Trash cans, Private entrance

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone

Activities

Hot tub

Outdoors

Terrace, Outdoor furniture, Outdoor dining area, Balcony

Kitchen

Dryer, Refrigerator

Living Area

Dining area, Sofa, Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

Lake view, View, River view, Garden view

Services

Wake-up service

Accessibility

Entire unit located on ground floor

Building Characteristics

Detached

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed

Suite with Private Plunge Pool and Sauna