InterContinental Costa Rica at Multiplaza Mall by IHG | Hotel in San Rafael

| 8.6 (767 Reviews) | 1 Bathroom

Escazu Hotel | InterContinental Costa Rica at Multiplaza Mall by IHG

Hotel in Escazu, San Rafael

Along with 4 restaurants, this smoke-free hotel has 3 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
InterContinental Costa Rica at Multiplaza Mall by IHG offers 372 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

Guests under 18 years old are not allowed in the health club or fitness facility.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Towels

Toilet paper

Toothbrush and toothpaste (on request)

Private bathroom

Bathrobes

Free toiletries

Soap

Bedroom

Air conditioning

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Pillow-top mattress

Egyptian cotton sheets

Blackout drapes/curtains

Down comforter

Bed sheets

Desk chair

Connecting rooms available

Electrical adapters/chargers

In-room massage

Phone

Laptop-compatible safe

Iron/ironing board

Soundproofing

Desk

Slippers

Breakfast

Room service available

1 poolside bar and 1 bar

4 restaurants

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CRC 16500 for adults and CRC 8250 for children

Espresso maker

Minibar

Champagne service

Parking

Secured covered self parking on site (CRC 8630.00 per day)

Secured uncovered valet parking on site (CRC 7800 per day)

Wheelchair-accessible parking available

Accessibility

Handrails in stairways

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible registration desk

Wheelchairs available on site

Wheelchair-accessible spa

Wheelchair-accessible parking

Well-lit path to entrance

Wheelchair-accessible path of travel

Area rugs in room

Wheelchair-accessible path to elevator

Stair-free path to entrance

Elevator

Wheelchair-accessible business center

Visual fire alarm

Wheelchair-accessible restaurant

Braille signage

Wheelchair-accessible lounge

Wheelchair-accessible public washroom

20 on-site accessible parking spaces

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Private picnics

Fitness center

3 outdoor pools

Steam room

Shopping mall

Children's pool

Sauna

Full-service spa

Hot tub

Entertainment

MP3 dock

Cable channels

49-inch LED TV

Premium channels

General

Computer station

Conference center (31215 square feet of space)

Meeting rooms - 21

24-hour business center

Ballroom

Front-desk safe

ATM/banking services

Banquet hall

Elevator

Gift shop/newsstand

Reception hall

French

Spanish

English

Smoke-free property

Romance packages available

TV in lobby

Couples dining

Guest Services

Free cribs/infant beds

3 outdoor pools

Laundry facilities

Soundproofed rooms

Snack bar/deli

Children's pool

Babysitting (surcharge)

24-hour front desk

Multilingual staff

Tour/ticket assistance

Wedding services

Luggage storage

Laundry facilities

Concierge services

Daily housekeeping

Porter/bellhop

Hair salon

Dry cleaning service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Pool umbrellas

Pool sun loungers

Garden

Spa

Body treatments

Massage - prenatal

Spa open daily

Body scrubs

Steam room

Turkish bath/hammam

Couples treatment room(s)

Massage - deep-tissue

Facials

Massage - Swedish

Body wraps

Massage/treatment rooms

Manicures and pedicures

Aromatherapy

Sauna

11 treatment rooms

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately crc 16500 for adults and crc 8250 for children covered self parking fee: crc 8630.00 per day uncovered valet parking fee: crc 7800 per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Shiraz

Apr 24, 2026 10:25:15 AM

Review Score: 6

Summary: Clean room however breakfast was poor for a 5 star hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Room, 1 King Bed, Club Lounge Access (Top Floor) Room Size: 420 square feet m² 1 King Bed	General Number of bedrooms - 1, Square meters - 39, Ping - 12, Location - top floor, Mountain view, Extra bed count 1, Square feet - 420, Rollaway/extra beds (free), Deep soaking bathtub, Pool view, Separate bathtub and shower, Separate sitting area, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed, Balcony (Club Lounge Access) Room Size: 420 square feet m² 1 King Bed	General Number of bedrooms - 1, Square meters - 39, Ping - 12, Location - top floor, Mountain view, Extra bed count 1, Square feet - 420, Rollaway/extra beds (free), Deep soaking bathtub, Pool view, Separate bathtub and shower, Separate sitting area, Club level room, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed, Club Lounge Access (Pool View) Room Size: 420 square feet m² 1 King Bed	General Number of bedrooms - 1, Square meters - 39, Ping - 12, Location - top floor, Mountain view, Extra bed count 1, Square feet - 420, Rollaway/extra beds (free), Deep soaking bathtub, Pool view, Separate bathtub and shower, Separate sitting area, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Club Lounge Access (Top Floor) Room Size: 840 square feet m² 1 Twin Bed	General Number of bedrooms - 1, Ping - 24, Location - top floor, Square feet - 840, Mountain view, Extra bed count 1, Square meters - 78, Number of bathrooms - 1, Rollaway/extra beds (free), Deep soaking bathtub, Pool view, Separate bathtub and shower, Separate sitting area, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed, Club Lounge Access Room Size: 427 square feet m² 1 King Bed	General Wheelchair-width doorways, Square feet - 427, Number of bedrooms - 1, Grab bar - near toilet, Mountain view, Extra bed count 1, Lowered locks/deadbolt, Separate bathtub and shower, Club level room, Height-adjusted amenities, Bed count minimum 1, Low-height counters/sink, Raised toilet seat, Ping - 12, Location - top floor, Wheelchair accessible, Portable shower seat, Square meters - 40, Rollaway/extra beds (free), Deep soaking bathtub, Pool view, Bathroom grab bars, Separate sitting area, Rainfall showerhead, Roll-in shower, Bed count maximum 1
Classic Room, 1 King Bed Room Size: 323 square feet m² 1 King Bed	General Ping - 9, Shower/tub combination, Number of bedrooms - 1, Square feet - 323, Extra bed count 1, Square meters - 30, Rollaway/extra beds (free), Location - ground floor, Deep soaking bathtub, Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Classic Room, 1 King Bed, Pool View Room Size: 323 square feet m² 1 King Bed	General Ping - 9, Shower/tub combination, Number of bedrooms - 1, Location - top floor, Square feet - 323, Mountain view, Extra bed count 1, Square meters - 30, Rollaway/extra beds (free), Deep soaking bathtub, Pool view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, 2 Double Beds, Club Lounge Access Room Size: 420 square feet m² 2 Double Beds	General Number of bedrooms - 1, Square meters - 39, Ping - 12, Location - top floor, Mountain view, Square feet - 420, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Separate sitting area, Club level room, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Suite, 1 Bedroom, Club Lounge Access (Pool View) Room Size: 840 square feet m² 1 Twin Bed	General Number of bedrooms - 1, Ping - 24, Location - top floor, Square feet - 840, Mountain view, Extra bed count 1, Square meters - 78, Number of bathrooms - 1, Rollaway/extra beds (free), Deep soaking bathtub, Pool view, Separate bathtub and shower, Separate sitting area, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed, Club Lounge Access Room Size: 420 square feet m² 1 King Bed	General Number of bedrooms - 1, Square meters - 39, Ping - 12, Location - top floor, Mountain view, Extra bed count 1, Square feet - 420, Rollaway/extra beds (free), Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Classic Room Room Size: 323 square feet m² 1 Twin Bed	General Ping - 9, Shower/tub combination, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 323, Mountain view, Square meters - 30, Location - ground floor, Deep soaking bathtub, Pool view, No rollaway/extra beds, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Classic Room, 2 Double Beds Room Size: 323 square feet m² 2 Double Beds	General Ping - 9, Shower/tub combination, Number of bedrooms - 1, Square feet - 323, Square meters - 30, Location - ground floor, Deep soaking bathtub, No rollaway/extra beds, Garden view, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Premium Room Room Size: 420 square feet m² 1 Twin Bed	General Number of bedrooms - 1, Square meters - 39, Ping - 12, Room and bed type depend on availability check-in, Location - top floor, Mountain view, Extra bed count 1, Square feet - 420, Rollaway/extra beds (free), Deep soaking bathtub, Pool view, Separate bathtub and shower, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Club Lounge Access Room Size: 840 square feet m² 1 Twin Bed	General Number of bedrooms - 1, Ping - 24, Location - top floor, Separate bedroom, Square feet - 840, Mountain view, Extra bed count 1, Square meters - 78, Rollaway/extra beds (free), Deep soaking bathtub, Pool view, Separate bathtub and shower, Separate sitting area, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Classic Room, 2 Double Beds, Pool View Room Size: 323 square feet m² 2 Double Beds	General Ping - 9, Shower/tub combination, Number of bedrooms - 1, Square feet - 323, Square meters - 30, Location - ground floor, Deep soaking bathtub, Pool view, No rollaway/extra beds, Garden view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Escazu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Escazu hotel?

Check-in time for Escazu hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Escazu hotel have a swimming pool?

Yes, this Escazu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Escazu hotel?

Best-rates for the Escazu hotel starts from $289 per night with includes Spa, Restaurant, Toiletries, Guest Services, Bedding/Linens, Air Conditioner, TV, Security/Safety, Sports/Activities, Breakfast, Internet, Kitchen, Pool, Balcony/Terrace, Wellness Facilities, Child Friendly, Hot Tub, Laundry, Parking, Wheelchair Accessible, Accessibility, Business Services, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Escazu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Escazu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Escazu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Escazu hotel?

Based on the information reported by the owner or manager, the Escazu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Escazu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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