Is this Ioannina hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ioannina hotel?

Check-in time for Ioannina hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ioannina hotel have a swimming pool?

Yes, this Ioannina hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ioannina hotel?

Best-rates for the Ioannina hotel starts from $139 per night with includes Private Pool, Entertainment, Air Conditioner, Pool, EV Charge Station, Business Services, Breakfast, Child Friendly, Laundry, Balcony/Terrace, Transportation/Shuttle, Accessibility, Guest Services, Internet, Designated Smoking Area, TV, Security/Safety, Spa, Fireplace/Heating, Restaurant, Bar, Parking, View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ioannina hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ioannina hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ioannina hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ioannina hotel?

Based on the information reported by the owner or manager, the Ioannina hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ioannina hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Serai Congress and Spa | Hotel in Ioannina

| 9.0 (1688 Reviews) | 7 Bathrooms 24 Guests

Ioannina Hotel | Grand Serai Congress and Spa

Hotel in Ioannina

Located in the heart of Ioannina, this exclusive hotel offers fine dining, luxurious and elegant accommodations with a seasonal outdoor swimming pool. Free WiFi is available throughout. Grand Serai Congress and Spa rooms are soundproofed and have air conditioning and a TV. Guests can start the day with a complimentary breakfast. For a light lunch or dinner, guests can choose the restaurant. The bar features cocktails.

Grand Serai Congress and Spa is located in Ioannina.

This 264 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, Private Pool, and several others. This is a 5 star rated property and has over 1688 reviews with the average score of 9 . Coming to Ioannina and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 264 Bedrooms Hotel if you want to learn more about this place in Ioannina. These details are authentic, as they are provided by our partner, booking.com.

This Grand Serai Congress and Spa in Ioannina is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Serai Congress and Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Snack bar

Wine/Champagne

Fruit

Kid-friendly buffet

Breakfast in the room

Special diet meals (on request)

Coffee house on site

Restaurant

Parking

Parking

Parking on site

Private Parking

Accessible parking

Electric vehicle charging station

Parking garage

Activities

Indoor pool

Indoor pool (year-round)

General

Family rooms

Smoke-free property

Wifi in all areas

Elevator

Designated smoking area

Safe

Non-smoking rooms

Air conditioning

Soundproof rooms

Heating

Guest Services

Meeting/Banquet facilities

Shared lounge/TV area

Car rental

Fax/Photocopying

Laundry

Concierge

24-hour front desk

Babysitting/Child services

Room service

Daily housekeeping

Business center

Ironing service

Baggage storage

Dry cleaning

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor pool

Terrace

Garden

Outdoor pool (seasonal)

Outdoor furniture

Security/Safety

Key card access

Fire extinguishers

Key access

Smoke alarms

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Thermometers for guests provided by property

Face masks for guests available

Access to healthcare professionals

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Spa

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please note that the gala dinner (24/12 & 31/12) is not included in the christmas and new year's half-board rates, festive dinner on holy saturday and the easter meal feast on easter sunday are not included in the half board rates.parking is subject to availability due to limited spaces.

License number: 0622K015A0151001

Reviews

Value for money:

8.57

Location:

9.41

Staff:

9.45

Facilities:

8.88

Comfort:

9.27

Cleanliness:

9.24

Ryan

Dec 28, 2025 08:00:00 AM

Review Score: 8

Netherlands

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Sizeable and very clean room with all the appropriate comforts and ammenities. Really good breakfast with a lots of options and extremely friendly staff overall! Parking was also available, although it would get really busy during the evening hours and you had to be lucky (or being able to park into really tighht spaces).

Negative: Some things are indeed in the details, especially for higher end establishments like this. Like the fact that there was no espresso coffee machine option at breakfast. Some other minor details are related to the room itself, like the fact that the electrical panel would make an annoying sound for 5mins every time somebody used the room card to open the door. Or the fact that there was no toiletries replacements on the 2nd day. Lastly, you would expect to find a somewhat more modern shower inside the room - probably a byproduct of the fact that this hotel is in fact quiet old (in almost a vintage kind of way), albeit very well maintaned.

Summary: Really good experience, with some details for improvement

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Slippers, Private bathroom, Toilet paper, Shampoo, Conditioner, Shower, Shower cap, Bathtub, Towels, Bathtub or shower, Toilet, Free toiletries, Bathrobe, Body soap General Smoke Alarm, Trash cans, Hardwood or parquet floors, Soundproof, Safe, Air conditioning, Carpeted Media & Technology Flat-screen TV, TV, Telephone Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
Triple Room Room Type: Triple Room Size: 30 m² 2 Twin bed(s) Bed 1 Sofa bed Bed 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Slippers, Private bathroom, Toilet paper, Shampoo, Conditioner, Shower, Shower cap, Bathtub, Towels, Bathtub or shower, Toilet, Free toiletries, Bathrobe, Body soap General Smoke Alarm, Trash cans, Hardwood or parquet floors, Soundproof, Safe, Air conditioning Media & Technology TV, Telephone Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
One-Bedroom traditional suite (Hyati) Room Type: Suite Room Size: 36 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Slippers, Private bathroom, Toilet paper, Shampoo, Conditioner, Shower cap, Bathtub, Towels, Bathtub or shower, Toilet, Free toiletries, Bathrobe, Body soap General Smoke Alarm, Ironing facilities, Trash cans, Hardwood or parquet floors, Soundproof, Safe, Air conditioning, Iron Media & Technology Flat-screen TV, TV, Telephone Living Area Desk, Sitting area Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
Executive Double Room Room Type: Double Room Size: 28 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Slippers, Private bathroom, Toilet paper, Shampoo, Conditioner, Shower, Shower cap, Bathtub, Towels, Bathtub or shower, Toilet, Free toiletries, Bathrobe, Body soap General Smoke Alarm, Trash cans, Hardwood or parquet floors, Soundproof, Safe, Air conditioning, Carpeted Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Desk, Sitting area Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
Junior Suite Room Type: Suite Room Size: 45 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Slippers, Private bathroom, Toilet paper, Shampoo, Conditioner, Shower cap, Bathtub, Towels, Bathtub or shower, Toilet, Free toiletries, Bathrobe, Body soap General Smoke Alarm, Ironing facilities, Trash cans, Hardwood or parquet floors, Soundproof, Safe, Air conditioning, Iron Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Desk, Sitting area Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs View City view Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
Executive Suite Room Type: Suite Room Size: 65 m² 2 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Slippers, Private bathroom, Toilet paper, Additional bathroom, Shampoo, Conditioner, Shower cap, Bathtub, Towels, Bathtub or shower, Toilet, Free toiletries, Bathrobe, Body soap General Smoke Alarm, Ironing facilities, Trash cans, Hardwood or parquet floors, Soundproof, Safe, Air conditioning, Iron Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Desk, Sitting area Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs View City view Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
Superior Double or Twin Room Room Type: Twin/Double Room Size: 28 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Slippers, Private bathroom, Toilet paper, Shampoo, Conditioner, Shower, Shower cap, Bathtub, Towels, Bathtub or shower, Toilet, Free toiletries, Bathrobe, Body soap General Smoke Alarm, Trash cans, Hardwood or parquet floors, Soundproof, Safe, Air conditioning Media & Technology Flat-screen TV, TV, Telephone Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Coffee machine View City view Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed

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