FirstName Toulouse, part of JdV by Hyatt | Hotel in Toulouse

| 9.0 (937 Reviews) | 1 Bathroom

Matabiau Hotel | FirstName Toulouse, part of JdV by Hyatt

Hotel in Matabiau, Toulouse

This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Change of towels is available on request.
FirstName Toulouse, part of JdV by Hyatt offers 125 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Designer toiletries

Towels

Toothbrush and toothpaste (on request)

Soap

Hair dryer

Private bathroom

Bedroom

Pillow menu

Free cribs/infant beds

Pillow-top mattress

Blackout drapes/curtains

Bed sheets

Air conditioning

Premium bedding

Hypo-allergenic bedding

LED light bulbs

Energy-saving switches

Recycling

Bulk dispenser for toiletries

Desk chair

Phone

Office

Laptop-friendly workspace

Eco-friendly cleaning products provided

Soundproofing

Desk

Water-efficient showers only

Laptop-compatible safe

Connecting rooms available

Water-efficient toilets only

Breakfast

Local cuisine breakfast available for a fee weekdays 7:00 AM–10:00 AM: EUR 24 per person

1 bar

24-hour room service

2 restaurants

Coffee/tea maker

Champagne service

Local meal delivery service

Parking

Self parking on site (EUR 23 per night)

Height restrictions apply for onsite parking

Electric car charging station on site

Accessibility

Wheelchair-accessible path of travel

Wheelchairs available on site

Stairway handrail height (inches): 35

Elevator door width (inches): 43

Wheelchair-accessible concierge desk

Hand-held showerhead

Wheelchair-accessible business center

Valet for wheelchair-equipped vehicle

Low-height electrical outlets in bathroom

Visual fire alarm

Stair-free path to entrance

Wheelchair-accessible restaurant

Wheelchair-accessible lounge

Magnifying mirror

Wheelchair-accessible bathroom vanity

Shower grab bar height (inches): 31

Portable shower seat

Wheelchair-accessible registration desk height (inches): 31

Wheelchair-accessible vanity height (inches): 31

Handrails in stairways

Wheelchair-accessible registration desk

Elevator

Thin carpet in room

Assistive listening devices available

Height-adjustable showerhead

Grab bar in shower

Wheelchair-accessible path to elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Bicycle rentals

Segway rentals/tours

Golfing

Foosball table

Art gallery

Bike storage

Arcade/game room

Fitness center

Private picnics

Bike parking

Entertainment

48-inch LED TV

Satellite channels

Premium channels

General

24-hour business center

Meeting rooms - 8

Conference center (5920 square feet of space)

Coworking space

Computer station

Elevator

Banquet hall

Water dispenser

Front-desk safe

Spanish

German

French

Chinese (Mandarin)

English

Italian

Romance packages available

TV in lobby

Locally-owned & organized tours & activities

Smoke-free property

No plastic soda bottles

No plastic water bottles

Annual offsets purchased for at least 10% of carbon footprint

Reusable tableware only

Games

Double-glazed windows

At least 80% organic food

At least 80% of food locally-sourced

Local culture & ecosystem education

Local artist showcase

No plastic drinking straws

Reusable cups only

No plastic coffee stirrers

Comprehensive food waste policy

Comprehensive recycling policy

Biodegradable coffee stirrers

Vegetarian dining options

Biodegradable drinking straws

Vegan dining options

At least 80% lighting from LEDs

Guest Services

Children's games

Arcade/game room

Free cribs/infant beds

Laundry facilities

Soundproofed rooms

Snack bar/deli

24-hour front desk

Daily housekeeping

Change of towels (on request)

Multilingual staff

Concierge services

Luggage storage

Laundry facilities

Dry cleaning service

Porter/bellhop

Change of bedsheets (on request)

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Terrace

Policies

Check-in

Check-in time starts at 3:00 pm early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 5 children 12 years old and younger stay free when using existing bedding. free cribs (infant beds)!

Payment Policy

Fee for local cuisine breakfast: approximately eur 24 per person self parking fee: eur 23 per night pet fee: eur 25 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 26 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 25 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Daniella

May 10, 2026 02:09:09 AM

Review Score: 6

Summary: While I found the room adequate (was large with two full sized beds), and location was fine, I was rather annoyed with a couple aspects of the hotel. First off the tub was dangerous. It needs a safety bar. The tub is about 23" heigh, rather risky to just hop into. Second is the windows are odd and I think the staff can open them but not the hotel guests. Third we had the cleaning crew leave our door open. Excuse me, I know you are on the same floor but literally any vagabond could have stolen our luggage or items. Yes it has a key code to get up to the hotel floors but that is fairly easy to bypass by just riding up with someone. Third, the lobby smells like sewage. It smelt like this everyday and we stayed there for three days. You can be outside enjoying your time then you walk in and are smacked by sewer poo odor which is really strong and overwhelming. Beds -10/10 very comfortable Pillow 8/10 Room 9/10 Cleaning services 2/10 since they didn't lock my door! Parking underground 9/10 Lobby area 1/10 due to nasty smell. The surrounding area is a little unsafe at night (so just be careful). Location is good as it's walking distance to the old city and train station. Please fix the lobby stench and make sure cleaning crews lock the door. Thank you. Maybe warn people the entry to the tub is 2 feet high so they can book something safer.

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Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Twin Beds Room Size: 291 square feet m² 2 Twin Beds	General Ping - 8, No rollaway/extra beds, Square feet - 291, Wardrobe or closet, Room and bed type depend on availability check-in, Square meters - 27, Bathtub or shower, Bed count minimum 2, Bed count maximum 2
Room, 2 Double Beds Room Size: 291 square feet m² 2 Double Beds	General Ping - 8, No rollaway/extra beds, Square feet - 291, Wardrobe or closet, Room and bed type depend on availability check-in, Square meters - 27, Bathtub or shower, Bed count minimum 2, Bed count maximum 2
Room, 1 Queen Bed Room Size: 248 square feet m² 1 Queen Bed	General Square feet - 248, No rollaway/extra beds, Ping - 7, Wardrobe or closet, Shower only, Room and bed type depend on availability check-in, Bed count minimum 1, Square meters - 23, Bed count maximum 1
Suite, 1 King Bed Room Size: 592 square feet m² 1 King Bed	General Child-size bathrobes, Dining table, Room and bed type depend on availability check-in, Sofa bed, Square feet - 592, Extra bed count 1, Square meters - 55, Separate dining area, Separate bathtub and shower, No rollaway/extra beds, Ping - 17, Wardrobe or closet, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed Room Size: 291 square feet m² 1 King Bed	General Ping - 8, Low-height desk, Number of bedrooms - 1, Low desk height (inches) - 31, Room and bed type depend on availability check-in, Square meters - 27, Bathtub or shower, Wheelchair accessible, Lowered peephole/view port in door, No rollaway/extra beds, Fixed shower seat, Square feet - 291, Wardrobe or closet, Low desk height (centimeters) - 80, Bed count minimum 1, Bed count maximum 1, City view
Room (Family) Room Size: 592 square feet m² 3 Double Beds and King Bed	General No rollaway/extra beds, Ping - 17, Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Square feet - 592, Bathtub or shower, Bed count maximum 3, Square meters - 55, Bed count minimum 3

FAQ's

Is this Matabiau hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Matabiau hotel have a swimming pool?

No, this Matabiau hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matabiau hotel?

Best-rates for the Matabiau hotel starts from $143 per night with includes Bedding/Linens, Wellness Facilities, Bar, Toiletries, Child Friendly, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Sports/Activities, Restaurant, Guest Services, Kitchen, Parking, Breakfast, TV, Accessibility, Security/Safety, Business Services, Entertainment, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matabiau hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matabiau hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matabiau hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matabiau hotel?

Based on the information reported by the owner or manager, the Matabiau hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matabiau hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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